Privacy Policy
1. Introduction
Falkan AI ("we," "us," "our") provides digital marketing services including social media management, advertising, SEO, branding, and AI-powered marketing solutions. This Privacy Policy explains how we collect, use, and protect information when you visit falkanai.com or contact us through the website, phone, or WhatsApp.
2. Information We Collect
We may collect the following information when you interact with our website:
- Contact details you submit through our consultation form — name, phone/WhatsApp number, email address, and message content.
- Communication records from WhatsApp, phone calls, or email when you reach out to us.
- Basic usage data such as pages visited and general browser/device information, which may be collected automatically through standard web analytics.
3. How We Use Your Information
Information you share with us is used to:
- Respond to consultation requests and inquiries
- Provide quotes and discuss potential marketing services
- Communicate with existing clients about ongoing projects
- Improve our website and service offerings
We do not sell or rent your personal information to third parties.
4. Third-Party Services
Our website may link to or integrate with third-party platforms such as WhatsApp, Facebook, Instagram, and Google. These platforms have their own privacy policies, and we encourage you to review them separately. When we run advertising campaigns on behalf of clients, any data handled through Meta or Google Ads is subject to those platforms' respective data policies.
The following services process data when you use this website:
- FormSubmit — when you submit an enquiry form, your name, phone number, email address and message are transmitted through FormSubmit, which forwards them to our inbox. FormSubmit operates outside Pakistan and the EEA.
- Google Fonts — typefaces are loaded from Google's font servers. Your browser's IP address is visible to Google when this happens.
- jsDelivr — used only in our private administration area, not on public pages.
We do not sell your information, and we do not share enquiry details with anyone other than the service above that delivers them to us.
5. Cookies
This website does not currently set analytics or advertising cookies. The only cookie we use is a session cookie in our private administration area, which is required for staff to sign in and is not set for ordinary visitors.
If we introduce website analytics in future, we will ask for your consent first and update this page before any such cookie is set.
6. Data Security
We take reasonable steps to protect the information you share with us. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
7. Your Rights
You may request access to, correction of, or deletion of the personal information you've shared with us by contacting us directly using the details below. We aim to respond to any such request within 30 days.
We keep enquiry messages only for as long as needed to respond and to maintain a record of our correspondence. If you would like your enquiry deleted sooner, contact us and we will remove it.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.
9. Contact Us
If you have questions about this Privacy Policy, reach out to us:
- Phone / WhatsApp: +92 315 5997512
- Email: hello@falkanai.com